Answers before you have to ask
The documentation, commitments, and straight answers your security team will want to see.
Your data is yours
We never sell customer data or use it to train models. Export everything, any time, in open formats.
You know where it lives
All data is stored in US data centers; region pinning and private cloud on Enterprise plans.
Deletion means deletion
Offboard a customer and data is purged from production within 30 days, backups within 90.
Subprocessors
The categories of third-party services we rely on. The named list with entities and DPAs is available on request.
Frequently asked by security teams
Where is customer data stored?+
In US-based data centers, serving customers worldwide. Enterprise plans can pin specific US regions or deploy to a private cloud. Backups stay within the same region.
Do you use customer data to train AI models?+
No. Swift analyzes your organization's AI usage for you; your data never trains our models or anyone else's.
How do you handle security questionnaires?+
Send yours to trust@ohkube.com and we'll turn it around quickly, or request our standard security packet under NDA, which answers the usual 90% up front.
What happens to our data if we leave?+
You can export everything in open formats before you go. After offboarding, production data is purged within 30 days and backups within 90. We'll confirm in writing.
Who at OhKube can access our data?+
A small set of engineers with scoped, logged, time-limited access, used only for support you've requested or incident response. Every access lands in an internal audit log.
Need the full packet?
Security documentation, pen-test summaries, and the named subprocessor list are available under NDA.
Request via trust@ohkube.com