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Switching guide

Leave your old stack without the drama

A typical migration takes four weeks, runs in parallel with your existing tools, and ends with fewer contracts than you started with.

  1. 1
    Week 1

    Map & connect

    We inventory your current stack (MDM, helpdesk, HR tools, spreadsheets) and connect your identity provider. Nothing changes for your team yet.

    • Directory sync live
    • Stack inventory complete
    • Migration plan agreed
  2. 2
    Week 2

    Migrate in the background

    Our importers pull devices, open tickets, employee records, and knowledge-base articles. Both systems run in parallel, with no cutover pressure.

    • Devices re-enrolled in waves
    • Ticket history imported
    • Employee records mapped
  3. 3
    Week 3

    Switch teams over

    Teams move one at a time, starting with IT itself. Old tools stay read-only as a safety net while everyone finds their feet.

    • IT team live
    • Department rollout
    • Old tools set read-only
  4. 4
    Week 4

    Decommission & save

    Confirm nothing is left behind, export final archives, and cancel the old renewals. Most teams finish ahead of schedule.

    • Final archive exported
    • Old contracts cancelled
    • Rollout retro with our team

The questions everyone asks

IT
What about our ticket history?
It comes with you: requesters, timestamps, attachments, and SLA records intact.
IT
Re-enrolling devices sounds painful.
Waves of silent re-enrollment, no walk-ups. Users mostly don't notice anything happened.
IT
Our HR data is sensitive.
Migrations run through encrypted pipelines with scoped access, and we purge staging data after import.
IT
We can't afford downtime.
Parallel running means the old system works until the moment you no longer need it.
Ask us yours on the first call

Get your migration plan

Tell us what you're running today and we'll sketch your four-week plan on the first call, no commitment needed.

Plan my switch